Management Referral

Starting from only £349*

Early intervention is essential for managing staff absence and any other health issues that could potentially arise in the workplace. D4Health is unique in that we offer a prompt and efficient service to both employers and employees.

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We help you work out what’s going on so that you can decide what to do next…

Essentially an employee’s health may be getting in the way of them doing their job fully, properly and/or within expected time constraints. If the role is likely to make their condition worse you could really do with knowing! It may be that some elements of their role are not going to be sustainable considering their existing or evolving health conditions – again, you need to know this.

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How can D4Health support your business?

1

48 hour turnaround

We have a same-day response rate and most employees are offered a consultation within 48 hours.

2

Continuous support

We continue to support you after the referral and advise on the next potential steps.

3

Detailed reporting

Our comprehensive reports provide personalised health insights that encourage employers to make informed decisions for their employee's well-being.

4

Confidential employee support

D4Health allows employees the opportunity to raise health concerns in a confidential setting and ensure all employees are fit to work.

5

Medical advice

We provide an additional service where you can speak directly to our medical director ensuring any health concerns or questions are answered.

Performance

You have concerns about a worker’s performance in the workplace: it may be that they are stating that they are not able to complete tasks fully or at all and they have stated, or you have concerns, that health may be playing a part which causes or contributes to the situation.

A report will make clear which, if any, medical conditions are relevant to the performance of the employee’s role. You will be provided with advice for every relevant medical condition and if the employee may be considered disabled under The Equality Act 2010. You can then understand if the expected role is incompatible for the employee to perform safely and sustainably and what alternatives could reasonably be considered instead.

You are then in a position to make an informed decision as to how to handle that employee’s role without causing them harm or exposing you to a risk of a claim.

SicknessAbsence

Employees may be absent from work repeatedly or for prolonged (sometimes repeated) periods of time; there may be one or more operating medical condition and these could be physical or mental or both. Even whilst off sick you still have a responsibility to an employee and to discharge this effectively you will need to understand the situation from the medical perspective.

We are a doctor-lead service and offer online appointments seven days a week including evenings. Through a sensitive but enquiring consultation we can understand what is going on from the medical perspective. It may be that there are complex medical problems interacting together and causing overarching mental health problems too – we set out the situation in an easily-digested report by an Occupational Health expert clinician.

 

Once in receipt of our report you can then understand how best to meet your responsibilities to your employee and form a plan for what to do next – for example it may be that interim personnel are required for the role or it could be that the role could disappear altogether. With a medical report you can make a sound choice and, if ever challenged, you can justify your position.

ReturntoWork 

Through our diligent information gathering we will understand the role of the employee to then apply the facts of their medical conditions to so that we can understand if, how and when they can return to work after a period of absence.

Being off work can also be anxiety-provoking for employees so we approach the consultation sensitively and proactively lead them through a consultation, not an interrogation!

As an employer you need to understand if it is safe and sustainable for an employee to return to their existing role after a period of absence; in some cases a phased return can work best for all parties so that the rate of re-involvement of the employee in work can be graduated and assessed as it progresses.

We see plenty of cases too where employees are keen to return to work but may be doing so prematurely and so risk a full and lasting recovery. In other instances where a role is demanding, rigorous or safety critical you need to know that the returning employee is fit for the role and that they can sustain the demands expected of them – we can report on all of these points.

Job Modification/Pre-Promotion

Roles can inevitably change within an organisation and the opportunity for an employee to progress retains staff. Whether the employee is being considered for a new or different role or as an organisation you are entering into a contract to supply goods or services and need to ensure that staff dedicated to that work are fit for purpose, a medical assessment can certify employees fit for different types of work.

Such assessments can be general (in terms of types of manual work for example) or very specific (such as certain environments or involving safety critical elements) or both. You provide the methods of working and role description together with any risk assessments and our clinicians will ensure that you have a clear understanding of an employee’s fitness to work – they can even provide advice and guidance on anticipated methods or working so that you have a resilient expert opinion to rely on as a role progresses.

In all cases, assessing fitness for a role is an essential integral part of risk assessment and management – it ensures that an employee is not put in a position which exposes them, their colleagues or the employer’s reputation at risk.

Report After an Accident at Work

Employers should be aware of their duty to report work-related injuries and conditions under RIDDOR.

Our Occupational Health experts will provide you with a thorough medical assessment to meet the regulatory requirements and to ensure that your duty of care to the employee is discharged in full.

Our medical reports form an essential part of the ongoing risk assessment and management pathway required in instances of work-related injury or illness.

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Examplesofwork-relatedinjuriesinclude:

  • Fracture;
  • Burn;
  • Loss of consciousness;
  • Sight loss

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Examplesofwork-relatedconditionsinclude: 

  • Carpal Tunnel Syndrome;
  • Occupational asthma;
  • Occupational dermatitis;
  • Hand-arm vibration syndrome

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How do I refer an employee for a management referral?

Issuing a referral to D4Health is a simple process. Initially, you need to complete a referral form which provides our team with details of the employee and the issues in consideration. Separately we also provide you with a consent form which your employee must sign.

Once we have your referral and consent forms, we will contact the employee promptly to arrange the appointment and keep you informed with confirmation; we offer a range of appointment options including evenings and weekends to ensure that the employee can easily agree a suitable time. If the employee is not able or willing to engage we shall report this back to you.

Within 48 hours of the appointment, we will send you the medical report, which will provide you with the information and guidance you need to progress.

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Frequently Asked Questions

Does the employee need to travel to a clinic for the assessment?

Not necessarily. Most assessments are now conducted remotely, either by telephone or video call as the majority of sickness absence and occupational illness is of a nature that does not require a physical assessment. This also means that we can assess the employee much quicker and provide the report to you promptly. However, all referrals are triaged by our team, and we will advise if a face-to-face assessment would be required and arrange this for you either at one of our clinic locations or at your company site.


When can I refer an employee for a management referral?


What do I tell the employee I am referring?


Will a management referral advise on dismissal of an employee?


How will a management referral help my business?


How do I know that the report will give me the information I need?

 

 

Contact Us

Get in touch with us using the form and one of our team will respond to you promptly. You can also contact us by email or telephone if you prefer.


enquiries@d4health.uk


0330 094 5866